these past few weeks of class, our instructor, shelley, has managed to land us a few awesome speakers: director of e-commerce at under armour, "knowledge managing" director (my title for him) at general physics, and svp of operations for AOL's marketing 2.0 arm platform a.
talk about a wealth of information. now, what to do with it all? all spoke of the hot topics on, not only the 2.0 circuit but, business rhetoric circuits in general. amidst the discussions of how these three companies are either using or facilitating 2.0 technologies, i gathered from the talks a few takeaways: how can businesses stay relevant and what can they do to leverage any competitive advantage they might still have in this time of downsizing, door closings, and bailouts?
the answer has 2.0 written all over it. and we're not just talking about setting up a facebook account for your organization and labeling it 2.0 compliant. it means really knowing your core competencies, knowing your target audience, and tailoring your 2.0 ventures to suit both simultaneously. it means using the next gen analysis, marketing, and predictor tools to get to know your customer in such a way and on such an intimate level that you have never known them before. it means building and hosting said tools and selling them in the salivating market place for profit. or, it means implementing some combination thereof.